τοβιογραφικό

Δημήτρης Β.

Νικολαΐδης

BA, MEd., PhD

CEO

Ο Δημήτρης Β. Νικολαΐδης, BA, M.Ed., PhD, είναι διοικητικό στέλεχος με σπουδές στην Αμερική. Εξειδικεύτηκε στην οργάνωση και διοίκηση υπηρεσιών ενώ στο ίδιο αντικείμενο βρίσκονται και τα ερευνητικά του ενδιαφέροντα (διερεύνηση παραγόντων που επηρεάζουν την ικανοποίηση του πελάτη και στοιχεία που καθορίζουν την ποιότητα στις υπηρεσίες).

Ο Δ. Νικολαΐδης εργάστηκε σε διευθυντικές θέσεις σε εταιρίες τόσο της Ελλάδας όσο και των ΗΠΑ. Διετέλεσε για σειρά ετών επικεφαλής στο Τμήμα Διοίκησης Επιχειρήσεων του Διεθνούς Τμήματος του Πανεπιστημίου Sheffield, City College, όπου συνεχίζει να κατέχει τη θέση του Επίκουρου καθηγητή. Είναι επισκέπτης καθηγητής στο Πανεπιστήμιο Tilburg της Ολλανδίας.

Είναι επισκέπτης καθηγητής στο Πανεπιστήμιο Tilburg, TIAS Business School στην Ολλανδία, ενώ διδάσκει σε μεταπτυχιακό επίπεδο στο Αριστοτέλειο Πανεπιστήμιο Θεσσαλονίκης.

Άρθρα του έχουν δημοσιευτεί σε εθνικά και διεθνή περιοδικά ενώ έχει προσκληθεί σε δεκάδες σεμινάρια και ημερίδες, αναλύοντας θέματα διοίκησης, διαχείρισης ποιότητας, στρατηγικών επικοινωνίας, καινοτομίας, ανάπτυξης προϊόντων και υπηρεσιών.

Έχει περισσότερες από 2000 ώρες σεμιναρίων, διαλέξεων και παρουσιάσεων σε θέματα διοίκησης, ανάπτυξης νέων προϊόντων, επικοινωνίας και δημοσίων σχέσεων, διαχείρισης ποιότητας υπηρεσιών και marketing με τη μορφή workshops.

Ο Δ. Νικολαΐδης είναι Γενικός Διευθυντής του Embryolab από το 2017.

Υποστηρίζει τη διοίκηση με επίκεντρο τον άνθρωπο. Λειτουργεί χωρίς υστεροβουλία και χαρακτηρίζεται από κατανόηση, λογική, δικαιοσύνη και σεβασμό. Λειτουργεί συνεκτικά και πιστεύει πολύ στη δύναμη της επικοινωνίας και της ομάδας.

Εντάχτηκε στην ομάδα του Embryolab για 3 απλούς λόγους: για τις Αξίες και το όραμα, τους θετικούς και ικανούς ανθρώπους και την απίστευτη προσήλωση στην ποιότητα και διαφάνεια.

Κύριος σκοπός του είναι η διαφύλαξη της ποιότητας σε καθε πτυχή της λειτουργίας, την ανάπτυξη των ανθρώπων και την βελτιστοποίηση υπηρεσιών και λειτουργιών.

Δημοσιεύσεις – Συνέδρια

Communication, Public Relations and Corporate Social Responsibility in Principles of Management and Marketing, by Alexandris, K., (ISBN: 978-960-8183-84-1).

Promotional Licensing and Trademarks, in The Economic Impact of Sports, edited by Papanikos, G., (ISBN: 960-85411-7-4).

Nikolaidis, D., Chrysikou, S. and Alexandris, K. (2016). Testing the relationship between hotel service quality and hotel brand personality, International Journal of Hospitality and Event Management, 1 (4), pp. 355–369.

Patsiaouras, A., Papanikolaou, Z., Haritonidis, K., Nikolaidis, D., Keramidas, P. “The use of the person-centered approach for the reduction of the state – trait anxiety” Athletic Insight, 1, 2, 2009, ISSN 1536-0431.

Nikolaidis, D., Sargiotis, D., Papanikolaou, Z., Voutselas, V. “The development of a community relations program” Organization of Athletics, University of Peloponnesus.

Papanikolaou, Ζ., Nikolaidis, D., Patsiaouras, Α., Trihia, Ε. “Motivational Factors for Children” Admisnistration of Athletics, 2, 1: 39-42, 2004, University of Peloponnesus.

Nikolaidis, D., Soulas, D., Papanikolaou, Ζ.., Koliakou, Α. “Risk Management” Admisnistration of Athletics, 2, 1: 71-74, 2004, University of Peloponnesus.

Gissis, I., Nikolaidis, D., Papadopoulos, C. “Olympische Erziehung: Anwendungen und Neigungen in den griechischen Schulen mit den Olympischen Spielen des Jahres 2004 als Richtschnur” Sportunterricht, 2, 53: 47-49, 2004.

Papanikolaou, Z., Nikolaidis, D., Patsiaouras, A., Alexopoulos, P. “The freshman experience: High stress – low grades” Athletic Insight, Vol. 4, Issue 5, 2003.

Nikolaidis, D., Avgerinou, V., Lazou, Α., Papanikolaou, Ζ. “Functions and Applications of Marketing in Professional Sports” Organization of Athletics, 1, 2: 148-151, 2003, University of Peloponnesus.

Nikolaidis, D., “Professional Sport: Organizational Structures and Administration” Economy and Sports, 1, (1), p. 28-31, 2001, Sport Economists of Greece, Athens.

Nikolaidis, D., “Sponsorship: The link of corporate with sport world ” Sports and Society, 19, p. 96-100, 1998, University of Thrace.

Nikolaidis, D., “Sport Management: Professional Preparation and Perspectives” Scientific Marketing 52, p. 56-59, 1993, Athens.

Nikolaidis, D., “Introduction in the Science of Sport Management” Sports and Society, 3, p. 50, 1991,University of Thrace.

Nikolaidis, D., Papanikolaou, Z., Antoniadou, S., Gissis I., “Professional sport: community relations and the case of a professional soccer club”, 5th World Congress of Science and Football, April 11-15, 2003, Lisbon, Portugal.

Nikolaidis, D., Papanikolaou, Z., Gissis I., Antoniadou, S. “Setting the dimensions and the functions of a sport marketing department in Greek soccer teams”, 5th World Congress of Science and Football, April 11-15, 2003, Lisbon, Portugal.

Daya Milcheva, D., Nikolaidis, D. (2013). Improving Internal Service Quality Perceptions in Business to Business. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.

Mkrtchyan, I., Nikolaidis, D (2013). The Importance of Public Relations Education in Agriculture: Perception of the academics and the students – The Case of Armenia. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.

Nikolaidis, D., Lazou, Α., Papanikolaou, Ζ., Gissis, Ι. (2003). Sports and Risk: Aristotle’s University of Thessaloniki . 6th Scientific Symposium, 6-7 December 2003, Serres, Greece.

Daya Milcheva, D., Nikolaidis, D. (2013). Improving Internal Service Quality Perceptions in Business to Business. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.

Mkrtchyan, I., Nikolaidis, D (2013). The Importance of Public Relations Education in Agriculture: Perception of the academics and the students – The Case of Armenia. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.

Nikolaidis, D., Lazou, Α., Papanikolaou, Ζ., Gissis, Ι. (2003). Sports and Risk: Aristotle’s University of Thessaloniki . 6th Scientific Symposium, 6-7 December 2003, Serres, Greece.

Δημιουργία Νέων Προϊόντων ως Στρατηγική Ανάπτυξης (workshop), Νομέμβριος 2017, Marketing Club Θεσσαλονίκης.

Επιχειρηματικότητα και Καινοτομία: Καλλιεργώντας νέες συμπεριφορές σε μαθητές του δημοτικού σχολείου, 20 Μαΐου 2015, Πειραματικό Σχολείο Θεσσαλονίκη.

Education Innovation and Entrepreneurship, “Connecting Education with Entrepreneurship, ”Thessaloniki Conference 2015, Organized by the Hellenic – American Chamber of Commerce., 27 April, 2015

Developing New Products as a Growth Strategy, 9 May 2013, American University of Tirana, Albania.

The Hotel and Hospitality Industry: A need for a new direction; a need for a new philosophy, 21 March, 2013, 3rd Hotel and Hospitality Management Conference, Thessaloniki, GR.

Developing Effective Employee Communication for Corporate Success, 2 March 2012, American University of Tirana, Albania.

Development of Effective Communication Strategies, 19 May 2011, Business Seminar Series, CITY College, Thessaloniki

Developing a Competitive Advantage through Service Optimization, 17 March 2011, Business Seminar Series, CITY College, Thessaloniki

Developing a Competitive Advantage through Services Optimization, 12 March, 2011, Hotel & Hospitality Management Conference, Thessaloniki

Redefining the Communication Strategy: Critical Factors for the Development of an Advertising Campaign, 2 December 2010, Marketing Club of Technological Educational Institute of Thessaloniki

Redefining the Communication Strategy: Critical Factors for the Development of an Advertising Campaign, 4 November 2010, Business Seminar Series, CITY College, Thessaloniki

Communicating your Product/Service Effectively, 22 October 2010, Rogner Hotel, Tirana, Albania

Communicating your Product/Service Effectively, 16 September 2010, Business Park, Sofia, Bulgaria

Organizing and Managing our Sales Force, 12 May 2010, CITY College, Thessaloniki

The Successful Advertising Campaign, 28 November 2010, Money Show, Hyatt Regency Thessaloniki

Workshop on Advertising campaign planning (12 November 2010), CITY College, Thessaloniki
Administration of Media, 1 December, 2008, Aristotle’s University, Thessaloniki

The Effective Marketing Plan, 9 April, 2008, City College

Creating the Advertising Brief, March 21, 2008, City College

Sponsorship in Cultural and sporting events, 16 April 2007, OEEK, Thessaloniki

Shaping the Successful Company Today, 9 December, 2006, Money Show, Thessaloniki

The Future of Radio in the Era of Digitization, 10 November, 2006, Thessaloniki

Skills for Professional Success, 9 April, 2005, CITY College,

2004 Dimensions of Marketing, 15 May, 2004, Hellenic Institute of Marketing, Thessaloniki

Management of Service Organizations, 17 February, 2004), Hellenic Institute of Marketing Thessaloniki

Analysis of Organizational and Managerial Structures iin US and Europe, 17 May 2003, University of Aristotle, Thessaloniki

Management: Academic Preparation & Perspectives, April 3 2003, University of Macedonia

Sponsorship of cultural organization, 5 October, 2002, ΕΕΔΑ, Thessaloniki

Television and Media in corporate world, 26 March 2002, Panteion University, Athens

Promotional Licensing and Trademarks, 20 March 2001, Panteion University, Athens

Family – Communication – Prevention, In Safety and Drugs, seminar. Hellenic-American Academy, 8 March 8 1998, Upper Darby, PA, USA

Trends in Education, pp. 80-81, The Bridge, School Magazine, Spring 2013, Bucharest, Romania

Foundation and direction of the Community Relations Department of ARIS FC. More than ten (10) community relations events were organized and executed during the year

Organization of cultural, social, and athletic events, Philadelphia, USA

Consulting with parents and students for academic improvement and personal development

Planning and organizing of fund raising activities to support academic and athletic programs, PA, USA

Board Member of the Hellenic Federation in Philadelphia, USA

Speaking Metaphorically: An Alternative Way to Increase Students’ Engagement, 6th Annual Teaching and Learning Conference, University of Sheffield, 9 January 2012

Promotion of Hellenic heritage and culture in US organizations

Teaching of Greek Language, tradition, history to more than 1000 children, Philadelphia, US

Volunteer in non-profit organizations, youth clubs, and athletic academies, PA, USA

Organization of 2 seminars educating parents and kids about drugs
“Safety and Drugs I”, Upper Darby, PA, USA, March 8, 1998.
“Safety and Drugs II”, Upper Darby, PA, USA, March 2-3, 1999

LEAGUE (2022 – 2023) – Limiting online sexual Exploitation and Abuse Gender based on Underaged boys by Educating experts, Funded by the European Union CERV programme.

STARTIFY7 (2016)

PROACTIVE CHANGE, as an internal assessor for the Italian Chamber of Commerce in Sofia, Bulgaria (2015)

MARKETING CLUB, November 2017
Designing products that customers want

DOMISSIMA June 2015
Training seminar – Effective Communication From Theory to Practice  Ensuring Customer Satisfaction through Service Excellence

Association of Greek Tourism Enterprises INSETE: Development of training manuals in:
Complain Management and Service Recovery
Customer Satisfaction through Service Quality

SNSPA University, Bucharest, Romania (May 26, 2013)
Customer Satisfaction and Service Quality in the Hotel and Hospitality Industry

FiBank, Tirana, Albania (May 9, 2013) From Customer Satisfaction to Customer Loyalty: From theory to practice

EAGLE Mobile, Tirana, Albania (May 9, 2013)
From Customer Satisfaction to Customer Loyalty: From theory to practice

UAT University, Tirana, Albania (May 9, 2013)
Developing New Products as a Growth Strategy

COCA COLA, Albania, Tirana (May 2012)
Internal Communication as a Key for Success

MTEL, Sofia Bulgaria (May 2011)
Enhancing Internal Communication
Developing Services as a Competitive Advantage
The Basics of Marketing Communications

GLOBAL GREECE, Athens and Thessaloniki (November 2010)
Developing your services as a competitive advantage
Service development: a new approach in ensuring growth